Contact Us

Get in Touch

We're here to help! If you have questions, feedback, or need assistance with Birth Flower, please reach out to us.

Customer Support

Email: support@birth-flower.net

Response Time

We aim to respond to all inquiries within 24-48 business hours. Please note that response times may be longer during weekends and holidays.

Before Contacting Us

To help us assist you faster, please include the following in your message:

• Your account email address
• A clear description of your question or issue
• Any relevant screenshots or error messages
• For billing inquiries: your order ID or transaction details

Common Questions

Before reaching out, you might find answers in our resources:

• FAQ - Frequently asked questions about birth flowers and our AI tools
• Pricing - Information about our plans and pricing
• Terms of Service - Our terms and conditions
• Privacy Policy - How we handle your data

Billing & Subscription Help

For questions about:

• Canceling your subscription: Visit your Billing Settings or email us
• Refund requests: Please review our Refund Policy and email us with your order details
• Payment issues: Contact us with your transaction details

Feedback & Suggestions

We love hearing from our users! If you have ideas for new features or improvements, please share them with us at support@birth-flower.net.

Thank you for using Birth Flower! We appreciate your support and look forward to helping you create beautiful birth flower artwork.